Summer Learning Series: Troubleshooting in the Virtual Classroom

  • 18 Aug 2011
  • 12:00 PM - 12:59 PM
  • Webinar


Registration is closed

Event Description

Almost every virtual class encounters some type of technical challenge. From participants who can’t log in to technology glitches, it’s common for these things to happen. As a trainer, what should you do to proactively prevent problems from occurring in your classes? And when they do arise, how should you respond? This interactive virtual session will review how to prepare ahead of time to prevent challenges, and what to do when problems happen. 

Learning Objectives 

  • Follow three rules to prevent problems before a virtual class even starts
  • Respond appropriately when problems arise during class 
  • Troubleshoot common virtual class challenges 

About our Speaker

Cindy Huggett is the author of Virtual Training Basics, and coauthor of two ASTD Press Infolines, “Simple, Effective Online Learning” and “Designing for the Virtual Classroom.” She has taught hundreds of synchronous online classes for a variety of audiences. Her favorite passion is to help trainers deliver effective online classes. She owns an independent consulting practice ( and is also a Training Performance Consultant with AchieveGlobal.

Podcast:  Listen to an interview with Cindy where she discusses the presentation she will give for the Metro DC Chapter of ASTD.

Registration Fees

  • Metro DC ASTD Chapter Members  no charge
  • Non-Chapter Members  $25

Virtual Drawing

One lucky participant will receive a copy of Cindy's book,  Virtual Training Basics

Certificate of Completion

Attend all three webinars in the 2011 Summer Learning Series on Virtual Learning and Leadership and receive a certificate of completion from the Metro DC Chapter of ASTD.