Emotional intelligence describes the ability to understand one's own feelings, and that of groups, and how these emotions can influence motivation and behavior. The concepts of Emotional Intelligence have been around since at least the 1900's, but the term was first introduced by Wayne Payne in 1985.
As a result of the growing acknowledgement by professionals of the importance and relevance of emotions to work outcomes, the research on the topic continued to gain momentum. However, it wasn't until the publication of Daniel Goleman's best seller Emotional Intelligence: Why It Can Matter More Than IQ that the term became widely accepted by mainstream media.
In this session you will learn:
Presenter: Louise Carter
Louise has earned herself a reputation as a leading authority on Performance Excellence in Adults. Her career spans over 25 years and she combines her studies in psychology, neuroscience, coaching and leadership to work with organisations and their people to advance their professional development. She has just completed her MBA
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