ISD SIG: How to Measure Any Performance of Any Function at Any Level

  • 22 Feb 2012
  • 11:45 AM - 1:00 PM
  • Webinar


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This session will focus on creating standards of performance using precise and rigorous qualitative and quantitative metrics. Mel will have participants apply his “3Ms: Measure, Manage and Magnify” methodology to participants’ current and/or anticipated projects to show, in measurable terms, what the employer/client is paying for and how the value of the services can be increased.

Mel has been measuring performance since his days of training Peace Corps Volunteers and measuring linguistic fluency. More recently he has applied this methodology while at Oracle Corporation as Quality Manager, Global Project Management Service Line and  while working internationally doing Monitoring and Evaluation (M&E) for the UNDP, USAID, and other donor-sponsored projects. He is the founder of the Project Management Institute (PMI) Metrics SIG and has worked in both the US corporate sector and in over 20 countries in the areas of OD, training, and Change Management.

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