This webinar will share why measuring critical programs like leadership development, sales training and on-boarding are vital to program managers. The session will then go through the major elements of a measurement plan to successfully and comprehensively generate quantitative and qualitative metrics in a timely and practical manner with limited resources. Examples of tools such as a key performance indicator matrix, a communication plan, sample smart sheet evaluations and sample reports, including dashboards, will be shared.
Learning Objectives:
Instructor Bio:
Jeffrey Berk is Chief Operating Officer for KnowledgeAdvisors. KnowledgeAdvisors is a talent analytics solutions and technology firm that helps organizations measure, communicate and improve the impact of their people by better managing processes through reliable metrics. Berk works closely with clients to optimize their talent development investments through measurement and analytics tools.